For all enquiries

Phone: 

0800 4 BAYBUS (0800 4 229 287)

Our call centre is always open, please contact us anytime.

Email:

support@baybus.zendesk.com 

Address:
Bay of Plenty Regional Council
  • Rotorua: Level 2, 1118 Fenton Street, Rotorua 3010
  • Tauranga: Regional House, 1 Elizabeth Street, Tauranga 3110
  • Whakatāne: 5 Quay Street, Whakatāne 3120

For Bee Card enquiries

Please see our Bee Card Frequently Asked Questions: Bee Card FAQs

 

Bay of Plenty Regional Council contracts the following bus operators to operate the various services.  

For lost property please contact the operators on the numbers below.

Feedback Form

Please let us know your feedback about the Bayhopper, Cityride or Schoolhopper buses here.

Feedback Form


Kinetic

Kinetic

Greerton Depot

305 Chadwick Rd

Greerton

Tauranga

0800 200 569

ServiceDeliveryTauranga@nzbus.co.nz

Kinetic (formerly NZ Bus Ltd) is contracted to operate the following services for the Bay of Plenty Regional Council:

  • Tauranga Urban and Te Puke services  on the Bayhopper Western Bay bus network
  • Specific school bus routes in Tauranga

 

Ritchies Rotorua Base

Ritchies Rotorua Base

146 Riri Street
Rotorua 

Phone: 07 347 0098

Ritchies Rotorua Base  is contracted to operate the following services for the Bay of Plenty Regional Council:

  • Cityride Rotorua
  • Murupara to Rotorua
  • Regional Tertiary/Commuter Services - 102 Rotorua to Tauranga, 104 Murupara to Rotorua, 105 Tauranga to Rotorua
Uzabus Eastern Bay of Plenty

Uzabus Eastern Bay of Plenty

11 Te Tahi St, Whakatane,  

Phone: 07 308 6169,

Uzabus  Eastern Bay of Plenty is contracted to operate the following services for the Bay of Plenty Regional Council:

  • Bayhopper Eastern Bay
  • Potaka - Opotiki
  • Regional Tertiary/Commuter Services - 101 Whakatane to Tauranga

 

Uzabus Tauranga

Uzabus Tauranga

12 Alach Street, Tauranga 3112, 

Phone  0800 892287

Uzabus Tauranga is contracted to operate the following service for the Bay of Plenty Regional Council:

  •  Bayhopper Katikati and Omokoroa
  •  Regional Tertiary/Commuter Services - 103 Katikati to Tauranga
ND Kiwi Tours

ND Kiwi Tours

ND Kiwi Tours
3 Mulgan Street
Katikati

Phone: 022-045-0525 or 07 549 2986
Website: ndkiwitours.co.nz/other-services/town-connector-bus-service

ND Kiwi Tours is contracted to operate the Town Connector bus service linking Katikati, Waihi Beach and Waihi.

Tranzit Coachlines

Tranzit Coachlines

9 Roxanne Place, Tauranga 

Phone 07 5710 360

Tranzit Coachlines is contracted to operate the following service for the Bay of Plenty Regional Council:

  • Specific school bus routes in Tauranga